Design Quarters

PRIVACY POLICY

Updated 12/20/2018

Your privacy is important to us and we are committed to protecting your privacy. In order to help our customers better understand our policies regarding the collection and use of your personal information, your options regarding the collection, use and disclosure of your personal information, and steps we have taken to secure your personal information, we have created this standardized Privacy Policy as well as Terms of Use that apply to our website. By visiting the Site directly or through another site, you accept the practices described in this Privacy Policy.

We are not responsible for the content or privacy practices on any web site not operated by Design Quarters to which the Site links or that links to the Site.

Our Privacy Policy addresses the following:

What information do we collect?

  • We collect Personal Information about users of the Site in the normal course of business. Personal Information is information you provide that identifies you or that could be used to identify you. For example, if you register on our Site you will provide to us your name, address and email address. You may also provide personal information when you participate in surveys, enter a contest or participate in social networking sites linked to our Site. If you place an order, you submit your phone number and credit card or other payment related information. To purchase age-restricted products you must also provide your birth date. If you choose not to provide such information you may not be able to purchase products from us or access certain services and/or portions of our Sites. Personal information does not include aggregate information or de-identified information. Examples of aggregate information include data that shows how many times a product was viewed before being purchased.
  • We automatically collect certain information when you use the Site, such as your Internet Protocol (IP) address, your operation system, the browser type, and your activity on our Site. If you reached our Site by clicking on a link or ad on another site, we also log that information. This helps us analyze product interest and improve our product offerings. If the information collected is linked to personally identifiable information, we treat it as Personal Information, but generally this data is only used in the aggregate form.
  • We collect information you voluntarily submit when participating in one of our various services, promotions, programs or surveys. From your transactions and other interactions with us, we obtain information concerning the specific products or services you purchase or use.
  • We may also receive information about you from other companies.

 

How Do We Use the Information Collected?

  • to process and complete your purchase transactions and provide the products and services you request;
  • to send you catalogs and other marketing material by mail;
  • to contact you about the status of your orders;
  • to identify your product and service preferences, so that you can be informed of new or additional products, services, and offers that might be of interest to you;
  • to notify you of product recalls or provide other information concerning products you have purchased;
  • to improve our merchandise selections, customer service, and overall customer shopping experience; and
  • for third-party advertising. As an example, Facebook collects certain information via cookies and web beacons to determine which web pages are visited or what products are purchased.
  • for our refer a friend program. We may offer referral programs that permit you to submit information about other persons (each a "Referred Person"), including, without limitation, email addresses, names, street addresses and other contact information so that they may receive information and/or promotional offers. We will use and store any such information that we collect from you about a Referred Person only to the extent necessary to carry out your request, and we will not use any such information for any other purpose unless the Referred Person consents to the use for such other purpose.

 

What Information Is Shared And With Whom Is It Shared?

  • Third-Party Offers: We provide information (for example, postal addresses and telephone numbers) to certain outside companies and marketing partners so they can let you know about products or services that might be of interest to you. Your email address is not shared with third parties for this purpose.
  • Third-Party Advertising: see below.
  • Legal Disclosures: If we are required to disclose customer information pursuant to lawful requests, such as subpoenas or court orders, in response to law enforcement inquiry or in compliance with applicable laws, we will make such disclosure. We also reserve the right to share information with legal authorities and other companies for purposes of fraud protection. In the event the ownership of all or a part of DESIGN QUARTERS were to change, customer information pertinent to that business‘s operations would likely be transferred to, or licensed for use by, the new owner.

 

Do We Use Third Party Advertising?

We use third-party advertising companies to serve our ads across the Internet and sometimes on this Site. These companies collect anonymous (i.e., non-personally identifiable) information about your visits to our Site and your interaction with our products and services in order to serve more relevant ads. These targeted advertisements may appear on our Site or on other websites that you visit. The anonymous information is collected through the use of pixel tags, cookies, or other techniques. No personally identifiable information is collected in this process. We hope you find the display of advertising to you valuable.

If you are receiving third party advertising and you do not want these companies to collect this information, you may opt-out.
You have the option to opt-out directly with these companies.

As an additional step, if you would prefer not to participate in the services offered through these solutions, you can reach a larger group of advertisers with your opt out request by visiting the Network Advertising Initiative (NAI) website by clicking the following link: Consumer opt-out: All Network Advertising Initiative Participating Networks.

 

California Privacy Rights

Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us, one time per year, for a notice describing what categories of personal information we share with third parties or corporate affiliates for those third parties’ or corporate affiliates' direct marketing purposes. That notice will identify the categories of personal information shared with third parties and used for direct marketing purposes and the name and address of the third parties that received such personal information. If you are a California resident and want a copy of this notice, please submit a written request to the following address: Design Quarters, 1137 Garden Street Hoboken, NJ 07030 USA. In your request, please specify that you want "Your Design Quarters California Privacy Rights Notice." Please allow 30 days for a response.

 

How to Access and Correct Information Collected?

You can update or correct your name, address, telephone number or email address anytime by visiting our website and clicking on the My Account link at the top of our website and registering/logging in with your username/email address and password. You can also email us contact@designquarters.com to access or correct any of this information, or alternatively, write to us at the following address: Design Quarters, 1137 Garden Street Hoboken, NJ 07030 USA.

 

How Can I Opt Out of Receiving Further Communications?

  • How to Be Removed from a Mailing List

You can contact us at contact@designquarters.com to ask to be removed from our mailing lists, or alternatively, write to us at the following address: Design Quarters, 1137 Garden Street Hoboken, NJ 07030 USA.

Please make sure to provide us with your exact name and address as it appears on the mailing label from your mailings so that we can identify you correctly.

We will make every effort to implement any choice you make as soon as possible, but you should allow approximately three months for mailing change requests to be fully implemented. Any mailings that you may receive during this time do not reflect your subscription status, and we ask that you please disregard them.

  • How to Unsubscribe from an Email Marketing List

To stop receiving promotional emails from please email us at contact@designquarters.com.

Please know that it may take up to 30 days to remove you from our emailing solicitation lists. If you choose to be removed from our emailing solicitation lists you will still continue to receive order and confirmation emails as well as emails relating to your other transactions.

 

Do We Send Unsolicited Marketing Emails?

We send our newsletter by email to customers in the United States who sign up to receive it. Our newsletter may include editorial content, information about our products, special marketing offers. Our online order form contains a pre-checked box signifying your consent to receive our newsletter by email. If you do not wish to receive such emails, please un-check the box.

If you are not placing an order and would like to request our newsletter, you may sign up for it on the Site or email us at contact@designquarters.com.

To remove your name from any email offer list, you may click the unsubscribe in any of our marketing emails you receive.
You can also email us at contact@designquarters.com.

Registered Site users who have purchased from the Site will receive standard order status communications, such as order confirmation, shipping dates, etc. via email at your registered email account. Your choice to opt-in or opt-out of promotional emails will not affect the standard order status communications.

 

How Do We Safeguard the Information Collected?

We protect against unauthorized disclosures by limiting access only to those who need the information to do their jobs. The Design Quarters teams are aware of their responsibility to protect our customers’ privacy. We limit the information we provide to outside companies to only the information we believe is appropriate to enable them to carry out their responsibilities under our contracts or to offer you products and services we think might be of interest to you. We require that the information collected be used only for the specifically authorized purpose and that its confidentiality be maintained.

 

How Secure Is My Online Transaction?

Your transaction information is secure. Your personal information, including your name, address, and credit card number are encrypted when transmitted over the Internet using Secure Socket Layer (SSL) security software. Our website is operated by a Third Party which maintains SSL certificates, ensuring that our Site meets encryption standards.

You may notice a  or a  at the bottom of the page when you enter our "check-out" page. This means that your browser has opened a secure connection with our Site. You can also check by looking at the URL line of your browser. When accessing a secure server, the first characters of the Site address will change from "http" to "https".

PLEASE NOTE THAT TRANSACTIONAL AND PROMOTIONAL EMAIL AND SOCIAL MEDIA SITE COMMUNICATIONS ARE NOT ENCRYPTED AND THUS ARE NOT A SECURE MEANS FOR TRANSMITTING CREDIT CARD INFORMATION OR ANY PERSONAL INFORMATION YOU WISH TO KEEP PRIVATE AND SECURE.

 

Do We Use Cookies?

Yes. We use cookies to enhance your browsing and shopping experience. Cookies are small files or records that we place on your computer‘s hard drive to collect information about your activities on our Sites. There is no personally identifiable information stored anywhere in these files, and they are used by us to enhance your shopping experience and to allow us to serve you better in the future. Cookies transmit information back to our computers and to third party partners with products and services that may be of interest to you. The information captured via technologies such as cookies makes it possible for us (i) to speed navigation, keep track of items in your shopping cart, and provide you with custom tailored content; (ii) to remember information you gave to us so you don‘t have to reenter it each time you visit our Sites; (iii) to monitor the effectiveness of some of our marketing email campaigns; (iv) to monitor total number of visitors, pages viewed, and the total number of visitors served; and (v) to provide you with enhanced online display advertising tailored to your interests. The information collected and used by these processes is anonymous. If you wish to block, erase, or be warned about cookies, that must be done through changes to your browser. If you choose to block, reject or remove cookies, it could affect your ability to use our Site. You will still be able to browse our selection, but will not be able to place orders on our Site. Moreover, by not allowing cookies, your overall Internet browsing experience could be adversely affected.

 

Do We Aggregate Information?

Yes. We collect non-personal information about how users navigate through our Sites. This statistical information is gathered in order to improve our Sites. This aggregated statistical and navigational information does not include individual names, personal data or account information, so it does not identify you or any other customer.

 

What is Our Policy with Respect to Data Collection from Children?

We take care to protect the privacy and safety of children. Our Sites are not directed or targeted to children under the age of 13 and we do not knowingly collect any personal information from children under the age of 13 on our Sites. We do not permit anyone under the age of 13 to register with us. If you are under the age of 13, you are welcome to browse our Sites.

However, you are not permitted to use any features of our Site that requires the collection of any personally identifiable information. If we learn that we have obtained personal information from a child under the age of 13, we will use reasonable efforts to immediately delete that data from our records.

 

Does This Privacy Policy Apply to Social Media Sites?

These terms, in addition to our Terms of Use, apply to users of social media sites managed by us and hosted by third-party providers (e.g., Facebook.com, Instagram.com, Twitter.com, LinkedIn.com, etc.) (“Social Media Hosts”). Any suggestions, materials (including without limitation, images, photographs, videos, and sound recordings), ideas or comments submitted to us (“Submitted Materials”) shall be deemed as not confidential. By providing Submitted Materials you grant us an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such Submitted Materials for any purpose whatsoever, and you represent and warrant to us that no such Submitted Materials violate or infringe upon any copyright, trademark, or any other intellectual property or other rights (including but not limited to defamation or invasion of privacy) of any person or entity. All such Submitted Materials are subject to the DMCA notice-and- take-down procedure described in our Terms of Use. We ask users of our social media sites to be respectful of the larger community by complying with the terms and policies of each Social Media Host. We appreciate and encourage users to contribute comments that are respectful and further discussion on our social media sites, but ask that users avoid making comments that might be considered:

  • confrontational;
  • offensive;
  • discriminatory;
  • profane;
  • off-topic;
  • spam (i.e., unsolicited promotion of a third-party business);
  • anonymous;
  • misleading; or
  • fake.

We reserve the right to remove comments or content on our social media sites that fit into any one of the above categories, or for any other reason, to preserve the integrity of our social media sites. We may block further posting on our social media sites by any individual who violates this Privacy Policy or our Terms of Use. We claim no liability in any way connected to the use of or access to our social media sites.

 

Do We Have Specific Terms For Mobile Services?

Yes. We may provide certain services that are available to you via your mobile phone or other mobile device if you have subscribed to them, including the ability to use your mobile device to receive and reply to messages from us ("text alerts"), and access certain other features (collectively the "Mobile Services"). The following terms apply, in addition to and as part of the Terms of Use and Privacy Policy, to users of the Mobile Services managed by Design Quarters.

  • Although we may not charge you for these Mobile Services, your mobile carrier‘s normal messaging, data, and other rates and fees will still apply to your use of the Mobile Services.
  • Downloading, installing, or using certain Mobile Services may be prohibited or restricted by your mobile carrier, and not all Mobile Services may work with all carriers or devices.
  • You are responsible for checking with your mobile carrier to determine if the Mobile Services are available for your mobile devices, what restrictions, if any, may be applicable to your use of the Mobile Services, and how much they will cost you.
  • By using the Mobile Services, you agree that we may communicate with you by SMS, MMS, or other electronic means to your mobile device and that certain information about your usage of the Mobile Services may be communicated to us.
  • In the event you change or deactivate your mobile telephone number, you agree promptly to update your mobile subscription account information to ensure that the messages we intend to send to you are not sent to another person who acquires your former mobile telephone number.

 

Are Telephone Calls Recorded?

Yes. Telephone calls to Design Quarters, including our customer service center, may be monitored and recorded for record-keeping, training and quality assurance purposes.

 

Effective Date and Privacy Policy Changes

We may from time to time make changes to our Privacy Policy to reflect changes in our practices. We reserve the right to revise or modify this Privacy Policy in whole or in part at any time. We will inform you of any update to our Privacy Policy by posting the updated Privacy Policy with its effective date on our websites. The effective date is posted at the beginning of the notice. We may email periodic reminders of our Privacy Policy, but you should check our website frequently to see any recent changes.